FAQ
How much is an inspection?
$110 per property.
Do I need to find the property myself?
No. You can send us a property you’ve already found or ask about our rental search service.
Can you apply for me?
We can help you organise and prepare your application, but you remain the applicant and control your personal information and submission.
Can you guarantee I’ll get the rental?
No. Nobody can legitimately guarantee approval. We can help you become informed, organised and prepared.
What areas do you cover?
Gold Coast, Brisbane and Northern NSW.
How quickly do I receive my report?
Our aim is to provide your report on the same day as the inspection.
How long does my order take ?
Depending on the service the order may be actioned immediately or within 24 hours.
About the tenant profile;
We don’t submit or create applications, we offer a tenant profile to submit along with your application and to provide to the agent at the inspection. We also hand the report to the agent if we attend on your behalf.
Why would an agent refer a tenant to us?
Tenants might not be able to view the property and we can do that on their behalf. They may be out of the area or moving interstate and need assistance in many ways, movers, cleaners, collecting keys and Inspecting properties. We also offer vacating services so the agent can let the property sooner with our expertise and coordinating trades (as an example).
Can you attend inspections on weekends?
Yes, we inspect for you on weekends and when they are conflicting, we can cover one or two for you. We offer discounts for multi-inspections over the weeks & same day.
What’s involved in the vacating services?
You leave the property and we do the rest, we visit them home, offer a plan to bring it to the standard as you entered, send you quotes, organise trades, services on your behalf and make sure the property is ready to hand back to the agent. Simply walk out and we do the rest, all with your approval of course.
What’s the benefit of the tenant Profile
We learn about you, your needs, your situation, your history and provide a profile to stand out in the process. It provides agents with a great snapshot of who you are and why you’re the best applicant for the property. We think of things you wouldn’t have thought of and it really assists the agent, a big picture of you as a tenant. Just what we all need in this rental crisis. And yes it comes at a cost.
What is your refund policy?
if you cancel within 6 hours of the booking time, refunds are not offered, you can book another time/date.
If you book in for services and we are unable to accomodate the service, we will refund